About us
Our Vision
Over 16 Years making a difference
Based in Singapore, Indonesia, & Australia
Global Customer & Supplier Base
About us
Our Key Team Members
We pride ourselves with having the best team in the game for doing the challenging and innovative work that is required to offer the guaranteed results that we do.
About us
Our Companies
Over 16 years we have grown to specialize in the design, manufacturing and supply of high-performance liners and parts to the mining and quarry industries. We are now a truly global supplier and hold a number of patents and significant IP around these greatly improved offerings.
Makuri Technology Pte Ltd – Singapore
This is our holding company location and our global logistics and warehousing centre. We coordinate shipping to and from all parts of the world and hold specialized stocks in bonded warehousing ready for immediate shipment. Makuri Singapore also coordinates local manufacturing from the close by free trade zone large industrial and manufacturing base in Batam Indonesia.
A member of the United Nations (UN) Sustainable Development Goals (SDG)
Makuri Technology Australia Pty Ltd – Perth WA
Based in the mining capital of Australia and is staffed with our senior technical, sales and support staff covering our global operations. Located in Colin St the “mining house street of Perth” we invite you to come and talk about how we can best help you in this challenging industry.
Member of Austmine
Makuri Indonesia (PT MNE) – Denpasar, Indonesia
Based in Denpasar in the middle of the very diverse country of Indonesia to service the diverse mining locations in the North, East and West. Makuri Indonesia also supplies significant services to The Makuri Group along with representing both Makuri Technology and other major premium mining suppliers in the Indonesian marketplace. More info here
A member of the Indonesian Mining Association
About us
Our Quality Commitment
The Makuri Group is committed to not only providing quality products that are fit for purpose to ensure we meet and exceed our customer’s needs, but also provide a frame work within which our suppliers and employees can take pride and ownership of our commitment to quality too.
- We commit to implementing and conforming to Quality Management Systems compliant with ISO9001.
- We commit to supplying products that conform with both our 3-level guarantee system and our Terms & Conditions of Supply
- We commit to using independent 3rd party providers to test, audit and provide certification of our products to international standards
- We commit to ongoing R&D to provide increasingly better solutions to our customers and reduce the total cost of ownership
- We commit to resolving non-conformances by using advanced analysis techniques to identify the root cause of issues and prevent recurrence
- We commit to looking for all designs, materials and systems that will reduce carbon footprint
- We commit to complying with and implementing our Safety Policy
- We commit to our Sustainability practices
- We commit to ensuring our employees are both trained and capable of performing all such tasks to the required standard
- We are committed to a continuous improvement culture through our values and behaviours
About us
Our Guarantee Systems
When you spend as much time and effort developing the best materials and designs that we do, you can also offer the best guarantees too.We are proud to offer our industry-leading, best in class, 3-level guarantee system. These guarantees are shown in summary below and are also included in detail in our Standard Terms & Conditions for all goods supplied by us.
Level 1
Fit, Form, Function and Free of faulty workmanship and materials (5F) – Guarantee
Guarantee Lvl 1
Our Guarantee Systems
Level 1 - 5F Guarantee
This is a ‘best in class’ 5F industrial standard covering all Makuri products:
1. Fit:
We guarantee that the items supplied will connect to, mate with, or join to another part or parts within an assembly
2. Form:
We guarantee that components supplied will have the correct external dimensions, weight, size, labelling and visual appearance
3. Function
We guarantee that components supplied will perform their stated purpose effectively and reliably.
4. (free of) Faulty Workmanship and Faulty Materials
These guarantees cover any defects in materials and workmanship not covered by the first three guarantees that may arise
Level 2
Lowest cost per tonne (LC) – Guarantee
Guarantee Lvl 2
Our Guarantee Systems
Level 2 - LC Guarantee
Unless we are simply providing like-for-like replacement spare parts, Makuri will evaluate individual applications to determine current operating costs and then develops solutions that will outperform the current items on a cost-per-tonne basis.
Makuri’s design improvement process takes place over a number of stages. This minimises risk to the end user, and ensrues that the effect of any changes made can be fully evaluated. This allows us to guarantee that, by the third design iteration, the components supplied will be operating at the lowest cost per tonne (or per month, whichever is more convenient).
Most suppliers will tell you that their product gives the lowest cost per tonne, but only Makuri provides this as a guarantee.
Level 3
Lowest Total Cost of Ownership (TCO) – Guarantee
Guarantee Lvl 3
Our Guarantee Systems
Level 3 - TCO Guarantee
Total Cost of Ownership extends well beyond simple ‘cost to buy’ considerations, which are often only 5-20% of the total cost of running an operation.
To evaluate this properly, site-specific models are required that account for site location and specific applications, as both core cost drivers and auxiliary drivers will vary.
Makuri works with its customers to develop site-specific models that can then be used to evaluate the true operating cost of a piece of equipment. Using this information, we can then develop designs around true operational costs that create measurable differences across the whole plant.
As with our Lowest Cost Per Tonne guarantee, we back up our work and gurantee to show lowest Total Cost of Ownership by the third design iteration.